Cart Member Center

FAQ

  • how to purchase
    • Please join the membership and "login" first, then select the product you want to purchase, enter the number of purchases and click "Add to Cart". After you continue shopping, click "Go to Billing" to confirm the item and quantity in the shopping cart. Then click "Next" to go to the next section to fill in the shipping information, confirm the information and send it to complete the order.

       

  • How to confirm my order has been completed?
    • After the order is completed, the system will automatically send a letter to your mailbox. You can also go to the "Member" and select "Order Inquiry" to confirm. If you just click "Add to Cart" to order the item, it will not be displayed in the order inquiry data.

  • Didn't receive the order completion notification mail?
    • "If you have not received an order confirmation letter from the system, there are several possibilities:

      * Your e-mail address is incorrect or the e-mail is full and cannot be delivered successfully.

      * The free mailbox provided by the portal you use may be blocked by the server, and the mail will not be
      sent to your mailbox.

      * Or your order was not successful. Please go to the “Member Area” and select “Order Inquiry” to check
      the status of your order. "

  • How can I check my order information?
    • After logging in as the member, please click on the top right of the homepage to enter the "Member Area" and select "Order Inquiry" to check the status of your order.

  • What payment methods are available?
    • Merrycreator is an online shopping website, and all the goods are billed in Taiwanese dollars.

      *Pay by credit card at once
      *ATM transfer: 

      Remittance Information: 玉山銀行 (code: 808) 新生分行
      Account number: 1056-940-015955
      Account Name: 采慶有限公司
      Note: Please complete the remittance within three days, and return to the member area > order inquiry > payment notice, send a notification message, thank you for your cooperation.


      *Bank transfer:

      Remittance Information: 玉山銀行 (code: 808) 新生分行
      Account number: 1056-940-015955
      Account Name: 采慶有限公司
      Note: Please complete the remittance within three days, and return to the member area > order inquiry > payment notice, send a notification message, thank you for your cooperation.


      In the future, we will continue to increase the payment mechanism, thank you.

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