Cart Member Center

FAQ

  • How to rent?
    • Please join the membership and "login" first, then select the product you want to rent, enter the number of products and
      click "Add to Cart". After your shopping, click "Go to Billing" to confirm the item and quantity in the shopping cart. Then
      click "Next" to go to the next section to fill in the shipping information, confirm the information and send it to complete
      he order.

  • How long can I rent?
    • The rental period is 90 days, and the rent can be repaid in advance within the time limit,
      but the rent remains unchanged. (Please fill in the rental date in the note column below the order form.
      For example: 2017/ 11/ 30 ~ 2017/ 12/ 30 )

      To rent for more than 90 days, after 90 days, every 30 days, we will charge 10% of the original rent.

      If there is a temporary renewal requirement after the lease, please contact us one week before the expiration date of the lease.

  • What are the payment methods for rental fees?
    • Merrycreator is an online shopping website, and all the goods are billed in Taiwanese dollars.

      *Pay by credit card at once

      *ATM transfer

      Remittance Information: 玉山銀行 (code: 808) 松江分行

      Account number: 1056-940-015955

      Account Name: 采慶有限公司

      Note: Please complete the remittance within three days, and return to the member area > order inquiry > payment notice, send a notification message, thank you for your cooperation.

      Bank transfer:

      Remittance Information: 玉山銀行 (code: 808) 松江分行

      Account number: 1056-940-015955

      Account Name: 采慶有限公司

      Note: Please complete the remittance within three days, and return to the member area > order inquiry > payment notice, send a notification message, thank you for your cooperation.

      In the future, we will continue to increase the payment mechanism, thank you.

  • shipping fee
    • Free shipping when you spend over $2000. 

      Under $2000, the shipping fee will be $100

      The rent under $2000, the shipping fee will be $100x 2,

      for the  round-trip shipping costs.

  • How to get my deposit back?
    • We will refund your deposit within 3-5 working days after end of your lease,
      and we will return the deposit directly to your original account.

  • How to confirm the completion of the rental order?
    • After the order is completed, the system will automatically send a letter to your mailbox.
      You can also go to the "Member" and select "Order Inquiry" to confirm.
      If you just click "Add to Cart" to order the item, it will not be displayed in the order inquiry data.

1 2 3